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To arrange an interview with a member of the Columbus Chamber team, contact:
Michelle Bretscher, APR
Vice President, Marketing and Communication
W: (614) 225.6908
May 17, 2012
Safelite AutoGlass Launches iPhone & Android Apps
From a Safelite press release:
Safelite AutoGlass®, the nation's largest provider of vehicle glass repair and replacement services, recently launched apps for both iPhone and Android smartphones.
Safelite® now has apps available to more than 80 percent of the smartphone market. And, according to Nielsen market research, more than 50 percent of all mobile phones in the United States are now smartphones.
Much like the Safelite.com website, the app provides customers with a simple and quick way to assess damage and schedule an appointment. The app covers four types of damage: chipped windshield, cracked windshield, broken side window and broken rear window. The app also helps customer assess the damage and find out what work needs to be done to fix the glass. The customer can find a Safelite AutoGlass® location by entering a city name or zip code or the app will use their current location and automatically provide with the details of the nearest Safelite® facility.
"This is not only an easy way for our customers to reach us, but to find the nearest Safelite AutoGlass® location and schedule service where it's best for them," said Jennifer Kielmeyer, web and emerging technologies strategic marketing manager. "Smartphones are becoming more popular every day and these apps are another way for us to delight our customers."
Smartphone users can still visit the Safelite® website through their smartphone browser without the addition of an app just by visiting www.safelite.com (or m.safelite.com) from their desktop. Customers can schedule an appointment through the app, choosing the location for the work will be done along with a few pertinent details. Safelite's contact centers will call the customer back within an hour to confirm the appointment. Customers also have the option to contact Safelite® directly by phone or send a request to have us call back at a more convenient time.
About Safelite AutoGlass®
Safelite AutoGlass®, founded in 1947, is the nation's leading provider of vehicle glass repair and replacement services, providing mobile service to more than 95 percent of the U.S. population in all 50 states. The Columbus, Ohio-based company employs nearly 10,000 people across the United States and served more than 4.4 million customers last year. For more information, visit www.safelite.com.